Legal documents
Last Updated: January 2026

Gbajii Privacy Policy

Protecting your personal data is gbajii's top priority. This Privacy Policy provides a full description of what data we collect, why we collect it, and how we keep it secure.

Your Data is 100% Secure

Protected with SSL encryption and strict security measures.

Data Privacy

Your data is never sold to third parties.

SSL Protection

All data transfers are secured with 256-bit SSL encryption.

Restricted Access

Only authorised staff are permitted to access your data.

Right to Erasure

Your data can be deleted upon request.

Cookie controls

You can change your cookie settings at any time.

Marketing Opt-Out

You can opt out of promotional messages at any time.

1Introduction & Scope

gbajiiWelcome to gbajii. This Privacy Policy ("Policy") applies to all services, websites, and mobile apps on the gbajii platform. By accessing our platform or creating an account, you are deemed to have accepted this Privacy Policy. Please read it carefully before you start using the platform.

We believe privacy is a fundamental right. gbajii takes the utmost care in how your personal data is collected, stored, and used. This policy is written in plain language so you can clearly understand exactly what we do with your data.

This Privacy Policy applies solely to the gbajii platform. Third-party payment gateways and game providers may have their own separate privacy policies that apply independently.

2What data is collected

gbajii Two types of information are collected from you — data you provide directly and data collected automatically. Details are outlined below:

Type of Data What data When collected
Identity Document Details Full name, date of birth, national ID number During registration and KYC verification
Contact Information Mobile number, email address At the time of account registration
Financial information BKash/Nagad/Rocket number, transaction history During deposits and withdrawals
Device information IP address, browser information, device model At every login
Gaming data Betting history, win/loss records, session duration While playing games
Cookie information Page visits, click tracking, preference settings While browsing the website

Gbajii never stores your password, PIN, or full payment card number. If anyone asks for this information, it may be a phishing attempt — please contact support immediately.

3Why data is collected

gbajii Your data is used only for specific, legitimate purposes. We avoid collecting any information beyond what is necessary. The primary purposes are listed below:

  • Identity verification for account creation and management.
  • To process deposits and withdrawals and complete financial transactions.
  • To prevent fraud, money laundering, and other illegal activities.
  • To meet legal obligations and satisfy regulatory requirements.
  • To provide customer support and resolve complaints.
  • To offer a personalised gaming experience and relevant promotional offers.
  • To improve the security and performance of the platform.
  • To promote responsible gaming and identify problematic behaviour.

If you do not want your data used for marketing purposes, you can opt out from your account settings. This will not affect your access to core services.

4Cookies & Tracking

gbajii The website and app use cookies and similar technologies. Cookies are small text files stored in your browser that help remember your preferences and session information.

  • Essential cookies: To maintain your login session and ensure security — these cannot be disabled.
  • Functional cookies: To remember your language and preference settings.
  • Analytics Cookies: To analyse platform usage and enhance your experience.
  • Marketing Cookies: To show you relevant promotions — you can opt out at any time.

You can manage cookies through your browser settings. However, disabling certain essential cookies may cause some features of the platform to stop working.

5Is Your Data Shared?

gbajii Your personal data is never sold. However, in limited circumstances, information may be shared with specific third parties:

  • Payment Providers: To process transactions with mobile banking providers such as bKash, Nagad, and Rocket.
  • Game software providers: Minimum data necessary for game operation.
  • KYC verification services: With authorised agencies for identity verification purposes.
  • Legal authorities: Where required by court order or government directive.
  • Security Specialists: For investigating cybersecurity threats.

Every third party is contractually bound to comply with gbajii's strict privacy standards and cannot share your data with anyone else without gbajii's authorisation.

Your data is never shared with advertising companies, data brokers, or other gaming platforms.

6Data Retention & Validity Period

gbajii Your data is retained only for as long as necessary. It is kept while your account is active and may be held for up to 5 years after account closure to meet legal obligations.

  • Gaming and betting records: 5 years after account closure.
  • Financial transaction records: up to 7 years as required by law.
  • KYC documents: up to 3 years after verification.
  • Cookie and analytics data: typically deleted after 13 months.
  • Customer support conversations: up to 2 years.

Once the retention period expires, your data is securely deleted or anonymised.

7Security Measures

gbajii Industry-leading technology is used to keep your data secure. Our security team monitors the system around the clock, 24 hours a day.

  • TLS/SSL encryption: All data transfers are secured with 256-bit encryption.
  • Two-Factor Authentication (2FA): An additional layer of security at login.
  • Firewall Protection: Advanced firewall protection to prevent unauthorized access.
  • Regular Security Audits: Regular reviews conducted by third-party security experts.
  • Data Masking: Masking technology is used when storing sensitive data.
  • Staff training: All staff receive regular training on data protection.

On your end, always use a strong password and update it regularly. Never share your password with anyone — gbajii will never ask for it.

8Your Rights

gbajiiAs a gbajii user, you have full control over your personal data. Any request can be submitted through our support team and will typically be resolved within 30 business days.

Right to Access Your Data

You have the right to know and view what information gbajii holds about you.

Right to Rectification

You can request corrections to any inaccurate or outdated information.

Right to Erasure

You can request deletion of your data, subject to certain conditions being met.

Right to Restrict Processing

You can request that we stop using your data for specific purposes.

Right to Data Portability

The right to receive your personal data in a structured, portable format.

Right to object

You can object to your data being used for marketing or profiling purposes.

9Minors & Protection

gbajii For users aged 18 and above only. We do not knowingly collect data from minors. Age is verified at registration, and KYC documents may be requested where there is any doubt.

If we become aware that a minor's data has been collected inadvertently, all such data will be deleted immediately and the associated account will be closed. If you believe your child has created an account, please contact our support team right away.

10Policy Updates

gbajii We reserve the right to update this Privacy Policy when necessary. If any significant changes are made, we will notify you via email or an in-platform notification.

The date of each update will be noted at the top of this page. Continued use of the platform after any changes constitutes acceptance of the revised policy. We recommend checking this page regularly.

For major changes, we aim to give at least 14 days' notice in advance. Keep your registered email active so you don't miss important updates.

11Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy, please contact our support team. We are always here for you and ready to help with any issue.

  • Email: [email protected]
  • Response Time: Usually within 24–48 hours
  • Language: Support available in Bengali and English
  • Privacy Request: Resolved within 30 business days of receiving your request

Frequently Asked Questions

Answers to the Most Frequently Asked Questions About Our Privacy Policy

No, never. gbajii does not sell your personal data to third parties under any circumstances. Limited data may be shared with partners to operate our services, but only under strict confidentiality agreements.

Yes, you can request deletion of your data. However, certain information may need to be retained for a specified period due to legal obligations, such as financial records or fraud investigations. Requests submitted to the support team will be resolved within 30 business days.

KYC documents are stored securely on encrypted servers and can only be accessed by authorized verification staff. They are retained for up to 3 years after verification is complete, then permanently deleted.

If a security breach is detected, we immediately lock the affected account and notify you through your registered contact details. Our security team monitors the system 24/7 to ensure such incidents are identified and addressed promptly.

Yes, absolutely. Every marketing message includes an unsubscribe option. You can also turn off marketing communications at any time through your account settings or by contacting our support team. This will have no effect on your core services.

For significant changes, we send a notification to your registered email or via the platform. The date of the latest update is also shown at the top of this page. Checking this page regularly will ensure you always have the most current information.
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